Brian BannonGuestJanuary 21, 2021 at 5:38 am
I have deposited $2200 into the first account and the password dosn’t work now the second account hass access but it dosn’t show the balance it dose show the bitcoin was sent although i didn’t send it and I backed up one of the account so I have the pass word to two of the accounts but only acces to the second one which shows a zero balance and a sent history
AdministratorJanuary 21, 2021 at 8:01 am
Hi Brian, this sounds like your bitcoins have been hacked.
1. This is common when you do some sort of bitcoin investments whereby they say the funds will be deposited in your account. Did you do any of those?
2. Using public internet connections like internet cafes. Passwords are not secure.
3. unfortunately if the history states that the bitcoins havv been moved and your balance has zero you may not recover them.
Sorry about this experience.
let me know if you have any questions